Celebrating 25yr


POP! Where did that suddenly come from? When did we start talking to clients as if they were in an old folks home or just mentally challenged? POP yourself down! Instead of "please take a seat". POP over to the basin? Instead of "please take a seat at the basin" or I'll just POP a towel around you! Instead of " I'll just put a towel around you". People are "POPPING" all over the place and it sounds patronising, condescending and just plain CRAP! 

Years ago we decided we weren't going to ask our clients if they'd "had their holidays yet' or "going somewhere nice tonight". Now I've got this POPPING noise in my ears....and it's got to STOP!.......Right....I'm POPPING off for a while now!

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